Core values

We are 100% Australian owned and operated. Our aim is to ensure all our actions reflect our core values & provide the Australian market the best service offerings possible.

Safety

100% Safe.

Behaviours

Top-down & bottom-up accountability, no compromise, transparent communication, discipline, protocol-driven, duty of care, internal whistleblower if required, proactive approach

Actions/Outcomes

100% safe – 100% of the time. The recruiter of choice, loyalty, qualify out clients who do not value safety.

Value statement

Everyone has the right to go home every day, 100% safe.  We greatly value our people and are 100% committed to protecting them.

Family Culture

The aggregate of attitudes, ideas and ideals, and environment, which binds a related group together with loyalty to each other.

Behaviours

Seeking success for all, encouragement, guidance, adherence to structured processes, accepting that everyone is different, caring, supportive, forgiving, inclusive. Being faithful to Ultro, each other, our customers and our partners

Actions/Outcomes

Fun, happiness, healthy environment, unified team, productive, comfortable, shared vision, security, integrity, trust and cohesion.

Value statement

We ensure that everyone always feels a genuine sense of belonging to the ‘Ultro family’.

Accountability

Taking ownership of one’s actions and communications.

Behaviours

Own it, no blame, knowing what is required, understanding our shared goals, acting to improve the cohesion between us, clear, transparent and respectful communications, less email & text, more one to one meetings with a purpose.

Actions/Outcomes

Asking for help when needed, understanding delegated responsibility or authority, clear Job Outcome Definitions, reduced friction between us. A Happy team, more professional conduct, better-informed decisions, deeper loyalty, fewer chances for misinterpretation or error, decreased ambiguity and anxiety, better management, clearer direction.

Value statement

We are consistently aware that we are interdependent on our performance and communication, and we understand and accept our responsibilities accordingly.

Courage

To be brave and confident enough to do and say what you believe in as well as maintaining a positive attitude to our work at Ultro.

Behaviours

Stepping out of our comfort zone, conviction, want to be challenged, want to challenge, do what is right ethically, seek innovation and new ideas. Optimism – ‘glass is half full’, being part of the solution – not the problem.

Actions/Outcomes

Personal, team and company growth, personal, team and company strength, confidence in and commitment to success, inspiration.

Value statement

We dare to dream, to challenge, and to do what we do well to grow. We understand not every day can be good, but we believe there’s good in every day!